Fall 2022 Event Technician
Job Classification: Highsmith Operations - Event Technician
Reports to: Event Technician Manager and Assistant Director for Reservations
Revision Date: 03/15/2021
A. Primary job responsibility
- Setup and tear-down of audio and video equipment
- Moving equipment to outdoor locations via golf cart or push cart
- Maintain an organized A/V storage area
- Run sound and video equipment during events
- Provide excellent customer service
- Troubleshoot technical issues (hardware and software)
- Hang and operate stage lighting
- Maintain a safe and clean environment for customers and staff (secure cables, electrical equipment)
- Reports damaged and/or non-functioning equipment
- Attend all staff trainings, staff meetings and professional development workshops/lectures (DEEP)
- Create and maintain a safe and inclusive environment for all Highsmith patrons and Highsmith Tech Customers
- May be required to drive University vehicles to conduct University business on behalf of Highsmith Student Union.
- Perform other duties as assigned
B. Knowledge, Skills and Abilities
- Knowledge of Highsmith Student Union and Highsmith policies and procedures.
- Knowledge of events in the Highsmith Student Union and throughout campus
- Knowledge of campus departments and campus layout
- Ability to learn new software programs and technical equipment.
- Maintain a good working relationship with the building managers
- Excellent Customer Service skills
- Effective verbal and written communication skills
- Ability to learn new software programs and technical equipment.
- One Port Time Management Software
- Cumulative 2.0 GPA
C. Physical Requirements
- Lifting 60 ~ 75 pounds (AV equipment)
- Bending and reaching
- Standing for long periods of time
- Handwork
D. Opportunities for Skill Development on the Job
Common Outcomes
- Professionalism
- Communication
- Critical Thinking
- Problem Solving
Job Specific Outcomes
- Increases technical knowledge
- Support an inclusive environment
- Responsibility/accountability
- Teamwork/relationship building
- Leadership
- Management/adaptability/administrative skills
- Autonomy/initiative
- Planning and organization
- Customer relations