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Fall 2022 Event Technician

Job Classification: Highsmith Operations - Event Technician
Reports to: Event Technician Manager and Assistant Director for Reservations
Revision Date: 03/15/2021

A. Primary job responsibility
  1. Setup and tear-down of audio and video equipment
  2. Moving equipment to outdoor locations via golf cart or push cart
  3. Maintain an organized A/V storage area
  4. Run sound and video equipment during events
  5. Provide excellent customer service
  6. Troubleshoot technical issues (hardware and software)
  7. Hang and operate stage lighting
  8. Maintain a safe and clean environment for customers and staff (secure cables, electrical equipment)
  9. Reports damaged and/or non-functioning equipment
  10. Attend all staff trainings, staff meetings and professional development workshops/lectures (DEEP)
  11. Create and maintain a safe and inclusive environment for all Highsmith patrons and Highsmith Tech Customers
  12. May be required to drive University vehicles to conduct University business on behalf of Highsmith Student Union.
  13. Perform other duties as assigned 
 
B.  Knowledge, Skills and Abilities
  1. Knowledge of Highsmith Student Union and Highsmith policies and procedures.
  2. Knowledge of events in the Highsmith Student Union and throughout campus
  3. Knowledge of campus departments and campus layout
  4. Ability to learn new software programs and technical equipment.
  5. Maintain a good working relationship with the building managers
  6. Excellent Customer Service skills
  7. Effective verbal and written communication skills
  8. Ability to learn new software programs and technical equipment.
  9. One Port Time Management Software
  10. Cumulative 2.0 GPA 
 
C. Physical Requirements
  1. Lifting 60 ~ 75 pounds (AV equipment)
  2. Bending and reaching
  3. Standing for long periods of time
  4. Handwork 
 
D. Opportunities for Skill Development on the Job 
 
Common Outcomes
  1. Professionalism
  2. Communication
  3. Critical Thinking
  4. Problem Solving
 
Job Specific Outcomes 
  1. Increases technical knowledge
  2. Support an inclusive environment
  3. Responsibility/accountability
  4. Teamwork/relationship building
  5. Leadership
  6. Management/adaptability/administrative skills
  7. Autonomy/initiative
  8. Planning and organization
  9. Customer relations