Tax Systems Technician
Buncombe County is a caring community in harmony with its environment where citizens succeed, thrive, and realize their potential. Our mission is to promote a healthy, safe, well-educated, and thriving community with a sustainable quality of life; to provide effective and efficient government our citizens can trust; and to deliver needed service through a responsive work force committed to excellence, integrity, and teamwork.
Job Title: Tax Systems Technician
This position is posted until filled and may come down without notice.
Purpose of the position:
The primary purpose of this position is to perform specialized technical work, assisting with developing and maintaining a client-based management system and initiating internal process improvements specific to the Tax Department in order to collect, analyze, and distribute data necessary to the operations and business plan of the department.
Minimum Education, Training and/or Experience: (required at time of hire):
Associate’s degree in Computer Science or related field and a minimum of three (3) years of experience in data analysis, strategic planning, program/policy evaluation, and/or data management; or an equivalent combination of education and experience
Additional Training and Experience:
Must be proficient in Patriot Properties, NCPTS, VTS, BI, ESRI/ArcGIS, Parcel Sync. Knowledge, training, and experience working with SQL Server, SQL Server Reporting, Power BI, and Excel
Essential Functions of the position:
- Provide and prepare datasets for state and local reporting, media requests, mass mailings, and miscellaneous data requests.
- Provide and prepare datasets for internal analysis, billing audits, and internal system audits.
- Collect and audit datasets in preparation for import into the Property Assessment system.
- Assist internal and external stakeholders, vendors, and IT staff to carry-out and complete projects and essential processes in a timely, accurate, and consistent manner.
- Develop and maintain data dashboards and perform job functions within internal systems (CAMA & PTS).
- Assist with testing processes prior to implementing new software, enhancements, and upgrades into Production.
- Assist in the development of training documents and SOP’s for staff regarding business processes
- Performs other related duties as assigned.
Knowledge, Skills, Abilities:
- Knowledge of operation of computer equipment and accompanying technology including, but not limited to, monitors, desktop computers, printers, and other external devices.
- Knowledge of local and regional laws regarding construction, valuation, and assessment of property
- Knowledge of local and regional real estate market by monitoring sales, construction, reading reports, and scanning local periodicals for new development, education and establishing relationships.
- Ability to research and maintain a level of knowledge of new technology, systems, and equipment.
- Proficient in project management, with strong computer software and analytical skills
- Ability to work within specified workflows and processes
- Ability to assess business needs and translate into relevant solutions, using analytical and problem-solving skills
- Ability to maintain courteous and tactful relationships co-workers and the general public.
Department:Tax Appraisal
Location: Asheville, NC
Job Posting End Date: April 29, 2022
Salary Range: $21.54 - $28.54
Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective.
It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law. In addition the Agency expressly prohibits any form of workplace harassment or discrimination.
Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.