Community Service Worker

Recruits, screens for eligibility, and conducts intake services for low-income individuals and families for the purpose of educating those families about the availability of resources to meet their needs. Additionally, for the purpose of identifying and documenting a poverty profile on families as well as identifying other target areas with the potential for organizational support.

· Perform community outreach by making door-to-door inter and intra agency contacts in local communities seeking to find disadvantaged people whom he/she can help.

· Provide intake, assessment, eligibility and referrals to families for resources based on need.

· Provides direct services on a temporary basis when needed (i.e. delivering meals, etc.).

· Acts as an advocate for families needing services which are being denied or inadequately serviced.

· Provides assistance to groups of people who want to plan and organize together to meet common needs within the local communities.

· Administratively prepares daily, weekly, and monthly reports of program activities; data entry into centralized database and various other databases.

· Must be flexible to work in Burke or Caldwell Counties (will receive mileage reimbursement).

· Must be a self-starter and self-directed with the ability to adjust to and address frequently changing priorities.

 Note

The duties and responsibilities herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position. Duties may change or related duties may be assigned by the supervisor. All duties are to be performed in conformance with agency policies and procedures and applicable laws.

Associate's Degree in Community Service, Social Work, Human Services or related field.

Two years of professional experience working with economically disadvantaged individuals and families; or equivalent combination of education and experience.

To perform this job successfully, an individual should have a working knowledge of Internet and Word Processing software. Must be able to learn program software reporting systems within 90 days of employment to input and monitor data and prepare required documents.

It is the employee's responsibility to obtain and keep current all certifications, licenses, health cards, etc., at all times.

Employee must have a valid driver's license and own transportation. Must have proof of and maintain vehicle liability insurance.

Must be able to obtain the Case Management Certification and the NC Notary Public Certification within 6 months of employment.

Employee must be able to work as a team.

Employee must be able to relate well to a diverse population.

Employee must be able to pass a criminal background record check and substance abuse tests.