Congressional Relations Specialist (Temporary Appointment)
DUTIES:
This position serves as a Congressional Relations Specialist in the Congressional Services Section (CSS) of the Office of the Counselor to the Director (COU) of the Congressional Research Service (CRS). The selectee follows established guidelines and procedures in assisting Members of Congress and their office and committee staff with requests for analysis, research, and information. Conducts in-depth reference interviews with congressional clients, interpreting their needs and ascertaining sufficient facts and details to determine the nature, purpose, and scope of research, analysis anticipated or required, and to clarify indefinite or obscurely stated requests. Enters, assigns, and tracks requests in Mercury, CRS’s request management system, by analyzing, interpreting, and synthesizing the details to determine the most accurate and effective formulation of the request. Uses a wide range of online and print tools and draws upon the knowledge of the U.S. Congress, congressional office practices, congressional procedure, and a range of public policy issues and current events to assign requests to the correct CRS division. Follows established policies and procedures to assist in the development and maintenance of effective internal and external client relationships. Assists with outreach activities to congressional clients and with training sessions for CRS staff on the CRS website and other technologies.
Full-time, 9:30 am – 6:00 pm
MINIMUM KNOWLEDGE/
ABILITIES EXPECTED:
• Ability to conduct reference interviews
• Knowledge of the organization and processes of the U.S. Congress
• Ability to apply knowledge of public policy issues
• Ability to perform client services and outreach activities
• Ability to communicate in writing
• Ability to utilize information technology and online systems
• Ability to interact collaboratively with others
• Ability to communicate effectively other than in writing
HOW TO APPLY:
Due to COVID-19, the candidate selected for this position will be placed in telework status until further notice. If you are interested in being considered, please submit an e-mail to Rosa Vilcarromero, rvilcarromero@crs.loc.gov by close of business on Wednesday, January 20, 2021 that includes your expression of interest and a copy of your resume. Interviews will be held.