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Sales and Event Coordinator

The Sales and Events Coordinator for the Hyatt Place Charlotte Downtown is responsible for the daily administrative duties within the sales office as well as the internal sales and marketing functions of the hotel. The chosen candidate will communicate to each department the details of events and room blocks booked at the property. The Sales and Events Coordinator maintains the filing system and distribution of paperwork to different departments within the hotel and ensures each department is fully aware of the different aspects of the event. The Sales and Events Coordinator offers support to the management team as needed.
 


Qualifications & Experience:

·      Prior hospitality sales or hospitality guest experience preferred
·      Knowledge of Opera PMS or Sales & Catering preferred
·      Minimum of 1 year of related work experience
·      Computer literacy, particularly word processing and spread sheets



Competencies:

·      Strong administrative skills
·      Good organizational and administration skills
·      Positive attitude and good communication skills
·      Commitment to delivering a high level of customer service
·      Confident telephone manner
·      Good organizational and administration skills
·      Strong customer and associate relation skills
·      Meticulous attention to detail
·      Able to work under pressure, multi-task and prioritize work
Diplomacy when handling complaints