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Global Operations Associate, 2018 MA/MS Grad - Shenzhen

Flexport is on a mission to fix the user experience in Global Trade. We are the first licensed freight forwarder and customs brokerage built around a modern tech stack. We help the world's fastest growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet. 

Started in 2013, we've raised $204M from investors that include Peter Thiel’s Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & Wells Fargo.

As a result of global expansion, we're looking for sharp, operationally-focused associates to join Flexport Asia in our growing China Team.  Salivating at the thought of solving real-world problems while streamlining the inefficient industry of global trade?  Keep reading!

What you’ll do:

  • Manage all aspects of international trade from origin to destination;
  • Interface with global logistics partners to coordinate international shipments;
  • Shepherd clients through the complexities of international trade;
  • Collaborate with the sales team to ensure the highest level of service possible; and
  • Assist Customs Team with logistical troubleshooting.

What you’ll need:

  • 1-3 years of work experience post BA/BS or a MS/MA degree. Work experience in Supply chain, operations, customer success, consulting, accounting, or investment banking firm are a plus, but not required. We welcome a variety of backgrounds;
  • Excellent communication, interpersonal, and organizational skills;
  • An obsession with client happiness. You succeed when they succeed;
  • Next-level attention to detail;
  • Strong command of English and Mandarin;
  • Courage to challenge the status quo when logic and reason require it. See something broken? Fix it;
  • The intellectual horsepower to become an expert on international trade in a matter of weeks; and
  • A mastery of email communication. You keep the inbox at zero.