Automated Data Processing Equipment Operator II
TWO
SHIFTS AVAILABLE:
-
2nd Shift; Thursday - Monday, 3 PM - 11:30 PM
- 3rd Shift; Thursday - Monday, 11 PM - 7:30 AM
Please designate which shift you are applying for.
Benefits working at the council:
- Compensatory
time awarded for hours worked over 40 hour week
- Tuition
Assistance
- Professional
Development
- Paid
Health Coverage Premiums
- Defined
benefit retirement plan (i.e., pension plan)
- 401k/457
plans
- Agency-supported
Wellness Program
More information regarding benefits is available on the council website: www.tlc.texas.gov/employment
GENERAL DESCRIPTION
Performs operational tasks on SAN, LAN, and WAN computer equipment. Selects procedures independently to respond to SAN, LAN, and WAN system interventions and failures. Works independently with minimal supervision and completes job assignments in a timely manner.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Performs operational tasks on SAN, LAN, and WAN network equipment.
Completes assigned tasks in specialized daily work area.
Analyzes various system activities to detect inefficient performance and initiates corrective action to improve performance.
Consults with departmental staff to stay current on system upgrades and equipment changes.
Conducts SAN, LAN, and WAN daily, weekly, and monthly backups.
Initializes and re-initializes SAN, LAN, and WAN servers.
Communicates with programmers and systems, SAN, LAN, and WAN personnel and helps them to find a corrective measure for a failed job.
Composes new operating techniques and updates current procedures.
Manages help desk calls, provides assistance to clients, and directs calls to the appropriate person to assist clients.
Schedules and directs meetings, assigns tasks, and coordinates ongoing projects as needed.
Informs supervisor or senior operator of failures.
Complies with standards for security, data protection, fire prevention, and related matters.
QUALIFICATIONS
Experience and Education
High school diploma or equivalent, supplemented by training or one to two years experience in ADP equipment operations. Postsecondary education or equivalent experience in the operation of ADP systems, including LAN servers and data communications networks, necessary. Experience and education may be substituted for one another.
Knowledge, Skills, and Abilities
Knowledge of information systems fundamentals.
Knowledge of electrical and electronic safety procedures.
Strong knowledge in Windows desktop and server operating systems and applications.
Skill in operation and use of SAN, LAN, and WAN systems.
Skill in troubleshooting, diagnosing, and analyzing computer and network problems.
Ability to learn, understand, and apply increasingly complex operational procedures.
Ability to deal effectively with others, to assist in developing methods and procedures, and to do detailed work rapidly and accurately.
Ability to make accurate visual checks and work in a noisy environment with occasional long periods of unrelieved work in temperature-controlled rooms.
Ability to maintain confidentiality of material and information.
Ability to work flexible hours, including weekends and holidays.
Ability to work overtime.
Ability to maintain regular attendance and punctuality.
Ability to work as a member of a team.
TWO
SHIFTS AVAILABLE:
-
2nd Shift; Thursday - Monday, 3 PM - 11:30 PM
-
3rd Shift; Thursday -
Monday, 11 PM - 7:30 AM
Please designate which shift you are applying for.
Application Requirements
To be considered, an applicant must submit a State of Texas Application for Employment (available on the council's website: http://www.tlc.texas.gov/employment) directly to the council.